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IVR Solutions
IVR stands for "Interactive Voice Response" system is a technology that allows callers to interrelate with pre-recorded audio which directs to carry on further. In telecommunications, IVR permits callers to cooperate with an organization's pre-recorded system by recognizing the words that are used as a self service application for their wrongs by following the IVR conversation. This system is generally recognized as automated attendant which assists to cut expenses on human agents, reduce operating costs and get better customers' experiences.
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